Direct primary care (DPC) is a membership model: you pay a flat monthly fee that covers your primary care, with no copays or per-visit charges. Visits are longer, same-day appointments are common, and your doctor works for you, not an insurance company.

Yes. Halcyon Health is not a health insurance plan. Your membership covers primary care services, but not hospitalizations, major surgery, or specialty procedures. DPC pairs well with high-deductible health plans or medical cost-sharing plans. We recommend consulting an insurance broker to find the right fit.

Insurance-based care creates incentives that are at odds with what patients need. It pulls a practice’s attention toward billing codes and bureaucracy and away from health. Paying your doctor directly removes that conflict, so our time goes to your care. Your insurance still has a place: we’re happy to help you navigate the healthcare system and use your plan outside our practice, for things like imaging, specialists, and hospital care.

Not quite. Both models offer personal, unhurried care, but the cost structure is different. Concierge practices typically charge annual retainers of $2,000 or more and still bill your insurance for visits. At Halcyon Health, your monthly membership covers your primary care with no insurance billing, a more affordable and transparent way to get the same level of attention.

In Greek mythology, the halcyon was a bird with the power to calm the sea so it could nest safely on the water. We strive to be that place of calm in a turbulent healthcare system. The full story is on our About page.

Yes. As of January 1, 2026, the monthly DPC membership fee is an HSA-eligible medical expense. You can use your Health Savings Account to cover your Halcyon Health membership.

Yes. Phone, text, email, or video, straight to your physician. Many questions can be handled remotely, which saves you a trip to the office.

Your membership includes office visits with no per-visit fees, same-day and next-day appointments, annual wellness exams, chronic disease management, mental health support, basic procedures, and direct communication with your doctor. Labs and prescriptions are available at wholesale cost, often a fraction of what you'd pay elsewhere. View our full pricing and services page for details.

We use AI as a tool to enhance the care our physicians provide, never to replace it. During your visit, an AI scribe documents your conversation in real time, so your doctor can focus entirely on you instead of typing into a computer. That means more eye contact, more listening, and more thorough notes.

We also use AI language models as a diagnostic support tool: they help our physicians cross-reference symptoms, review the latest medical literature, and consider a broader range of possibilities, all to help make sure nothing gets missed. Every clinical decision is always made by your doctor.

Absolutely. All AI tools we use are HIPAA-compliant and your health information is protected by the same strict privacy standards that govern all of your medical records. AI-generated notes are reviewed and finalized by your physician before they become part of your chart. Your data is never sold or shared with third parties.

We think so. Having a trusted physician who knows your history matters most when something unexpected happens. In the meantime, your membership gives you preventive care, health coaching, and wellness guidance to help you stay healthy. And the relationship you build with your doctor pays off for years: a physician who truly knows you can notice changes early and guide decisions with your whole story in mind.

Yes. We welcome patients regardless of health history.

Yes. Our model is especially valuable for Medicare-eligible patients. We have more time to listen, coordinate your care with specialists and caregivers, and manage the complexity that often comes with multiple providers. Many of our Medicare-age members say it's the best care experience they've ever had.

Because our physicians have more time with you, we can manage the majority of your healthcare needs in-house. When specialty care is needed, we have a trusted network of specialists in Orange County and beyond. We'll coordinate the referral, communicate with your specialist, and make sure nothing falls through the cracks.

Yes. We partner with businesses of all sizes to bring direct primary care to their teams. It’s a cost-effective benefit that can reduce employees’ time away from work. Visit our employer page or contact us to learn more.

Canceling is easy: just let us know. There are no long-term contracts. We do charge an enrollment fee when you join, and if you cancel and later decide to rejoin, the enrollment fee will apply again.